FAQ

Frequently Asked Questions

CHECK-IN /CHECK-OUT

Check-In time is 4 p.m.
Check-Out time is 11 a.m.

RESORT FEE

The hotel charges a $30 resort fee charged per room per night. This fee includes WiFi, valet parking, USA Today newspapers in the lobby, daily morning coffee in The Living Room, access to our fitness center, access to our heated pool, access to the business center, and in-room bottled water and Keurig coffee/tea stations.

PARKING

Enjoy parking where our experienced Valet staff is ready to assist you 24 hours a day. Parking is including in your resort fee.  $10 for daily parking (2-hour limit), and free for patrons of restaurant, lounge or spa with purchase.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

DRY CLEANING & LAUNDRY

Dry cleaning and laundry services are available Monday through Saturday (except holidays). The information available at the front desk or in the guestroom.

SMOKING

Inn and Spa at Loretto is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the resort fee.

PETS

Inn and Spa at Loretto is a pet-friendly hotel and welcomes dogs only up to 65 lbs at the property. There is a $75 per stay fee for the first dog and a $35 per stay fee for the second dog. Please contact reservations at 1-866-313-6825 with any questions.

SHUTTLE SERVICE

Inn and Spa at Loretto offers shuttle services for guests among our downtown Santa Fe Heritage Hotels & Resorts properties (the Inn and Spa at Loretto, Eldorado Hotel & Spa, Hotel St. Francis and Hotel Chimayo de Santa Fe). Please contact the front desk to make arrangements. Should you need service elsewhere, Groome Transportation offers convenient shuttle service between the Inn and Spa at Loretto and the Albuquerque International Sunport. Call 505-474-5696 or toll-free at 888-775-5696.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.