FAQ

PLANNING A MEETING OR EVENT IN SANTA FE?

Inn and Spa at Loretto takes great pride in hosting exceptional and extravagant events through meticulous planning and flawless execution. Contact our Sales & Catering Department for more information 505-539-7282.

HOW DO I SUBMIT A DONATION REQUEST?

Heritage Hotels & Resorts has established a history of supporting non-profit, philanthropic and cultural preservation initiatives. We receive many requests for donations and do our best to assist programs operating in our local community and those that champion causes aligned with our mission.

‍Request Donation

WHAT TIME IS CHECK-IN & CHECK-OUT?

Check-In
‍Check-in time is 4 p.m.
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‍Check out
‍Check-out is 11 a.m.

WHAT IS THE RESORT FEE?

$35 includes valet parking, access to outdoor heated pool, access to fitness center, WiFi, and in-room bottled water.

WHAT IS YOUR PHOTOGRAPHY POLICY?

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

DO YOU OFFER DRY CLEANING & LAUNDRY SERVICES?

Dry cleaning and laundry services are available Monday through Saturday (except holidays). The information available at the front desk or in the guestroom.

WHAT IS YOUR SMOKING POLICY?

Inn and Spa at Loretto is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

IS WIFI INCLUDED?

WiFi is included in the resort fee

WHAT IS YOUR PET POLICY?

We are happy to welcome dogs to the Inn and Spa at Loretto. Our pet fee is $75 per stay for the first dog, and $35 for the second dog. Guests cannot leave pets unattended. Dog weight limit is 60 lbs. Please contact reservations at 1-866-313-6825 with any questions.

WHAT IS THE MINIMUM AGE REQUIREMENT?

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.

WHAT TRANSPORTATION SERVICES DO YOU OFFER?

Transportation services available in partnership with Elegance Limousine & Black Car Services

WOULD YOU LIKE TO VIEW ADDITIONAL FAQS?

Please view our expanded list of FAQS.