FAQ

MEETINGS & EVENTS

Inn and Spa at Loretto takes great pride in hosting exceptional and extravagant events through meticulous planning and flawless execution. Contact our Sales & Catering Department at email sales@hhandr.com for more information or call 505-539-7282.

DONATION REQUESTS

Heritage Hotels & Resorts has established a history of supporting non-profit, philanthropic and cultural preservation initiatives. We receive many requests for donations and do our best to assist programs operating in our local community and those that champion causes aligned with our mission. Link to request a donation below.

CHECK-IN /CHECK-OUT

Check-In time is 4 p.m.
Check-Out time is 11 a.m.

RESORT FEE

$30 includes valet parking, access to outdoor heated pool, access to fitness center, WiFi, and in-room bottled water.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

DRY CLEANING & LAUNDRY

Dry cleaning and laundry services are available Monday through Saturday (except holidays). The information available at the front desk or in the guestroom.

SMOKING

Inn and Spa at Loretto is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the resort fee.

PETS

We are happy to welcome dogs to the Inn and Spa at Loretto. Our pet fee is $75 per stay for the first dog, and $35 for the second dog. Guests cannot leave pets unattended. Dog weight limit is 60 lbs. Please contact reservations at 1-866-313-6825 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.